Huddle
Huddle (huddle.works) connects startups with top-tier, fractional talent from companies like Airbnb, Amazon and Red Antler. The vetted, global community of 1,300+ members offers expertise across brand, design and development, providing customized deliverables for company growth.
I joined Huddle’s core team and created the role Head of Experience and Partnerships, working to enhance the user experience by streamlining processes, creating SOPs and programs to educate and engage with the community, drive referrals, and refine the platform based on feedback. I collaborated with sales, community, product and finance to ensure both customers and members had a great experience, while increasing revenue MoM.
Services
Customer & member experience
Partnerships and events
Training programs
Feedback integration
Branding
Sales & B2B initiatives
Location
Global community (Miami base)