Spotify

Spotify’s Sound Up program amplifies underrepresented voices by equipping participants with the necessary tools, training, and ongoing support to create their own podcasts. The program fosters diversity and inclusion, empowering individuals to share their ideas globally through audio.

Despite challenges posed by the pandemic, the small yet effective team I was a part of ensured that all participants had a positive experience. We developed SOPs for the delivery of complex podcast equipment, sourced and delivered localized, customized onboarding kits, and provided support to Spotify and over 100 participants across 11 countries.